These Terms & Conditions govern your use of the Health HQ Collective website and any digital products, content, downloads, services, or features made available through it.

By using this website, you agree to these Terms & Conditions. If you do not agree, you should not use this website.

1. Website purpose

Health HQ Collective provides educational content, digital resources, and curated support relating to women’s health, hormone health, menopause, fertility, preconception health, wellbeing, and related topics.

The content on this website is general in nature and is provided for informational and educational purposes only.

2. No medical advice

Nothing on this website is intended to be medical advice, diagnosis, treatment, or a substitute for professional healthcare advice.

You should always seek advice from a qualified healthcare professional regarding your individual circumstances.

3. Digital products

From time to time, we may offer digital products, downloadable resources, ebooks, guides, courses, or similar materials for purchase.

When you purchase a digital product from us:

• you are granted a personal, non-exclusive, non-transferable licence to use that product for your own personal use 
• you must not copy, reproduce, share, distribute, resell, publish, or commercially exploit the product without our prior written permission 
• all intellectual property rights remain with Health HQ Collective or the relevant rights holder.

4. Pricing and payment

All prices shown on the website are in the currency stated at the time of purchase and may be changed at any time without notice.

Payments must be made through the payment methods made available on the website.

You are responsible for ensuring your payment details are accurate and authorised.

5. Refunds

Refunds for digital products are governed by our Refund Policy.

We do not offer refunds for change of mind on digital products once access or download has been provided, but nothing in these Terms excludes any rights you may have under the Australian Consumer Law.

6. Third-party products and affiliate links

This website may include links to third-party products, services, websites, or affiliate partners.

We may receive a commission or other benefit if you purchase through some of these links.

We only aim to recommend products we believe align with our philosophy, but we are not responsible for the operation, content, claims, delivery, refunds, policies, or conduct of third-party providers.

Any purchase made through a third-party site is between you and that third party.

7. Intellectual property

Unless otherwise stated, all content on this website — including text, branding, design elements, graphics, downloads, digital products, and other materials — is owned by or licensed to Health HQ Collective and is protected by intellectual property laws.

You must not reproduce, copy, republish, modify, distribute, transmit, display, sell, or exploit any website content without prior written permission.

8. Acceptable use

You agree not to:

• use this website for any unlawful purpose 
• attempt to interfere with the operation or security of the website 
• upload or transmit malicious code 
• misuse contact forms, email addresses, or website functionality 
• infringe our intellectual property rights or the rights of others 

9. Website availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access, error-free performance, or that the website will always be available.

We may update, suspend, remove, or modify content, products, or features at any time without notice

10. Limitation of liability

To the maximum extent permitted by law, Health HQ Collective excludes all liability for any loss, damage, cost, expense, or claim arising out of or in connection with:

• your use of this website 
• reliance on website content 
• purchase or use of digital products 
• third-party links, products, or services 
• website downtime, errors, or technical issues 

Nothing in these Terms is intended to exclude rights or remedies that cannot lawfully be excluded under applicable law, including the Australian Consumer Law.

11. Privacy

Your use of this website is also subject to our Privacy Policy.

12. Changes to these Terms

We may update these Terms & Conditions from time to time. The latest version will always be published on this website.

13. Governing law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes arising in connection with these Terms or your use of this website will be subject to the non-exclusive jurisdiction of the courts of New South Wales.