At Health HQ Collective, we provide digital products and downloadable educational resources.

Because our products are digital and delivered electronically, we do not offer refunds for change of mind once a product has been purchased and access or download has been provided.

Please read product descriptions carefully before purchasing to ensure the product is suitable for your needs.

That said, nothing in this Refund Policy is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law.

If a digital product purchased from us has a major problem, is not as described, or fails to meet consumer guarantees that apply under Australian law, you may be entitled to an appropriate remedy, which may include a refund, replacement, repair, or other remedy as required by law.

If you believe there is a problem with a digital product you purchased from us, please contact us at:

Email: hello@healthhqcollective.com.au

When contacting us, please include:

• your full name 
• the email address used for purchase 
• the product purchased 
• the date of purchase 
• a brief description of the issue 

We will review your request and respond within a reasonable time.

For products or services purchased through third-party websites, affiliate links, or external providers, the refund and returns policies of that third party will apply. Health HQ Collective is not responsible for processing refunds for products purchased from third-party suppliers.